Welcome to your Medical Discount Program (MDP) online guide!
You have been assigned a Care Coordinator, who will be your partner in managing your healthcare. You can always call your Care Coordinator with any questions you might have about healthcare or using your MDP membership.
It is your Care Coordinator's job to help you use the healthcare system.
Following your enrollment, you should receive your MDP ID card(s) and a Member Manual.
Please take some time to read your Member Manual. If you prefer to read it on your computer or phone, you can download it by clicking here. It contains valuable information about your membership.
If you need to meet with your Care Coordinator in person, please call ahead and make sure your Care Coordinator is available during a mutually agreed-upon time.
Thanks for being a member of Access to Healthcare Network. We look forward to serving you.
Please do not hesitate to contact us.
Frequently Asked Questions by Current Members
Q: I have lab work to do, where do I go and how do I know how much to pay?
A: In the Reno/Sparks area:
Renown – You can go to Renown Regional Medical Center at 1155 Mill Street. The outpatient laboratory is located inside the hospital at the bottom floor of the Second Street entrance. You can bring any lab form that your physician provides to you but remember to make it very clear you are a member of the Medical Discount Program so that you can receive our discounted rate. Our rate is $5 per actual test. Panels may have more than one test in them, so you may pay more than $5. You can refer to the lab sheet in your manual to find common costs or you can call Renown at 775-982-4100 and ask for the lab to get a price quote.
Saint Mary’s – You can go to Saint Mary’s Regional Medical Center 236 W. Sixth Street. The outpatient laboratory is located inside the hospital. Enter in the Arlington entrance, and the check in desk is right inside the door. You can bring any lab form that your physician provides to you but remember to make it very clear you are a member of the Medical Discount Program so that you can receive our discounted rate. Our rate is $5 per actual test. Panels may have more than one test in them so you may pay more than $5. You can refer to the lab sheet in your manual to find common cost or you can call Saint Mary’s at 775-770-3000 and ask for the lab to get a price quote.
Quest — For a list of Quest lab locations and pricing you can call 1-866-697-8378 or visit their website atwww.questdiagnostics.com. You can bring any lab form that your physician provides to you but remember to make it very clear you are a member of the Medical Discount Program so that you can receive our discounted rate.
Q: My primary doctor told me I need to see a specialist. What do I need to do?
A: Call your primary doctor’s office again and request that they fax the referral to us as at 284-1053
Q: How much will a colonoscopy cost?
A: It depends on which doctor is doing the colonoscopy, and if they also order an endoscopy at the same time. It usually runs $300 - $500. If you are having a biopsy sample taken, then expect a pathology bill to come later.
Q: Why am I receiving this bill after I paid at that time of service?
A: Although you did pay at the time of service for your treatment, it is still possible that you may receive a bill after the fact. Reasons for this range from the doctor running a test on you while in the office and only collecting payment for the actual visit, pathology services rendered after a surgery, or the needs of a surgery changing while the operation is under way. Please be advised that once Access to Healthcare Network is notified of these charges, you will have 10 business days to pay the bill.
Q: Why am I paying more than $5 per lab test?
A: Most blood tests done through Medical Discount Program are discounted. However, it is rare that a physician will order a single blood test. Typically, they will want a blood panel that has a series of tests examining a similar system, such as various thyroid tests or tests related to your metabolism. When these tests are bundled together, they are called blood panels and may range from two tests to many tests. You will be responsible to pay for each test, and you will need to know what to pay at the time you arrive at the lab for the blood draw. As a rule of thumb, a healthy individual getting routine lab work will generally have to pay $100-$140 for the most commonly requested labs.
Q: How can I add on a child or family member (a dependent)?
A: Please contact your care coordinator for more information. You may only add people that are truly dependents and you will be required to pay the difference between your current membership and one that covers the number of people that will be enrolled.