Northern Nevada State Health Insurance Assistance Program

The Northern Nevada State Health Insurance Assistance Program (SHIP) provides free, unbiased Medicare information and counseling to Northern Nevadans. S.H.I.P. volunteers provide one-on-one assistance to Medicare beneficiaries and their advocates in person or by telephone. The program can assist with Medicare Drug Plan “Part D” information and enrollment, low income and additional support programs, Medicare questions, appeals, grievances and much more. Since 2007, SHIP has helped over 16,000 people in Northern Nevada between health fairs, presentations and one-on-one counseling sessions.

This program assists with:

  • Medicare Drug Plan “Part D” information and enrollment

  • Medicare questions, appeals, grievances, and much more

  • Low income and additional support programs

Senior Medicare Patrol 

Senior Medicare Patrol (SMP) educates Northern Nevadans on how to protect their personal information, detect errors and fraud and report healthcare fraud in Medicare in order to protect these vital healthcare programs for the future.  We provide free unbiased Medicare fraud information. Our mission is to empower seniors and their family members to help fight the battle against Medicare fraud, waste, and abuse.  We do this by disseminating the information through media, outreach campaigns, and community events. If there is suspected fraud, waste or abuse we report it to the proper investigative entities such as Medicare contractors, State Attorneys General, and Centers for Medicare and Medicaid.

Volunteer with SHIP or SMP 

It’s fun and easy to become a SHIP/SMP volunteer.

It’s fun and easy to become a SHIP/SMP volunteer. To get started, contact the SHIP/SMP Manager and Volunteer Coordinator at or call 775-284-1896 ext. 307.

2018 SHIP Volunteer Schedule:

Reno Senior Center 1155 E. 9th Street

Reno, NV, 89509

SHIP office# 775-328-2673

 Main office# 775-328-2575

SHIP counselors are available on a first come first serve basis – Mon – Friday 10:00am to 1:00pm.

Carson City Senior Center 911 Beverly Dr.

Carson City, Nevada, 89706


SHIP counselors are available by appointment only. Please contact the Carson City Senior center to book an appointment at 775-883-2869.

To contact our Medicare specialist Iryna Ries or Rosie Nunez with questions, call 775.284.1892, or email or

To Get Started